Support. Someone who can assist you. This is the added value we offer. We try to keep it user-friendly and we strive for a high-quality end result. Customers with an active PTC contract can use Innoptus Support.

Innoptus Support

The best way to get your support questions answered as quickly and as specifically as possible is through our first-line support via e-mail or our contact form, which you can find below.


Submit a support call




Attachments for clarfication of the issue.

Contact details

If you have an urgent question, you can also contact us by telephone:

The Dutch phone number

+31 (0)765 722 570

(on working days from 8:30 to 17:00).

The Belgian phone number

+32 (0)56 35 66 74

(on working days from 8:30 to 17:00).

The French phone number

+32 (0)1 89 21 15 49

(on working days from 8:30 to 17:00).

PTC Account

If you have a PTC Account in combination with an active maintenance contract, find these possibilities below:

PTC Creo Parametric Resource Center

Are you already familiar with the PTC Creo Parametric Resource Center? You can use various information sources from PTC via this link: 

  • Tutorials
  • Help Center
  • Support
  • PTC Communities